Terms of service
Terms and Conditions (T&Cs) for Beyond The Catwalk
By visiting or shopping on our website, you agree to the Terms and Conditions below. We’ve kept things simple so you know exactly where you stand.
1. Overview
This website is operated by Beyond the Catwalk. When we say “we,” “us,” or “our,” we mean Beyond the Catwalk. By using our website or making a purchase, you agree to follow these Terms.
2. Acceptance of Terms
Please read these Terms carefully. If you don’t agree with them, please don’t use our site.
We may update these Terms from time to time. When we do, we’ll post the latest version here. Continuing to use our site means you accept any changes.
3. Who Can Shop
To shop with us, you must be 18 years or older. Purchases should be for personal use, not for resale.
By buying from us, you agree to use our products lawfully and respectfully. If these Terms are broken, we may end your access to our services.
4. Prohibited Uses
Please don’t use our site for anything illegal, harmful, or that violates anyone’s rights.
If you misuse our site, we may suspend or block your access.
5. Brand Disclaimer
Beyond The Catwalk is an independent reseller of pre-owned luxury goods and is not affiliated, associated, authorised, endorsed by, or in any way officially connected with any of the brands featured on our website. All brand names, logos, trademarks, and other intellectual property featured or referred to on our site are the sole property of their respective owners.
We acknowledge and respect the intellectual property rights of the brands we feature, and we make every effort to ensure that all product descriptions, images, and references are accurate and used fairly. All rights are reserved by the original brand owners.
6. General Conditions
We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
7. Accuracy, Completeness, and Timeliness of Information
We do our best to make sure everything on our site is accurate and up to date, but we can’t guarantee it’s always perfect.
We may change or update information on the site at any time.
8. Authenticity Guarantee
All items we sell are 100% authentic and verified before listing.
If you ever believe you’ve received an inauthentic item, please contact us immediately. You’re protected by our Authenticity Guarantee (see our Returns Policy for details).
9. Availability and Supply
All orders depend on product availability. If something sells out, we’ll do our best to update our listings quickly.
We reserve the right to cancel or refund an order if an item is unavailable.
10. Products or Services
We aim to display product colours, images, and descriptions as accurately as possible, including signs of wear, but we cannot guarantee the accuracy of your monitor's display. All items are sold "as-is." Since these are pre-loved goods, they may have minor flaws not listed in the description. We reserve the right to limit sales to any person, geographic region, or jurisdiction and to limit quantities of any products or services. All descriptions of products or pricing are subject to change at any time without notice. We do not warrant that the quality of any products, services, or information purchased will meet your expectations.
11. Using Our Website
All content on our website, including images, video, and text, belongs to us or our partners. Please don't use our content without permission.
12. Pricing
All prices are in New Zealand Dollars (NZD) and include GST (unless stated otherwise).
Shipping fees are shown at checkout. Prices may change at any time, but whatever is shown at checkout is the amount you’ll be charged.
You are responsible for ensuring that your contact details are correct.
13. Retail Price References
When we mention a retail price, it’s an estimate based on the item’s condition and original value.
These are guides only, and it’s up to you to decide if you’re happy with the price of the pre-owned item.
14. Orders and Billing
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. If we change or cancel an order, we will attempt to notify you via the email or billing address provided. You agree to provide current, complete, and accurate purchase and account information for all purchases.
15. Payment Options
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express, UnionPay)
- Digital and mobile wallets (Apple Pay, Google Pay, Shop Pay)
- Alternative payment methods like Klarna Pay Later and iDEAL
- Afterpay
16. Shipping and Taxes
FREE shipping is included with every order within New Zealand, no minimum spend required.
17. Third-Party Links and Advertising
Our site may contain links to third-party websites, which are not under our control. We are not responsible for the content of these websites or any transmissions received from them. You enter third-party websites at your own risk.
18. Liability and Warranties
We aim to make your shopping experience smooth, but we can’t guarantee that our website will always be error-free or uninterrupted.
Beyond the Catwalk isn’t responsible for any loss or damage resulting from using our site or products.
19. User Comments, Feedback, and Other Submissions
We love hearing from you!
By sharing feedback, you agree that we can use it (for example, to improve our site or service). We may edit or remove content that’s offensive or inappropriate.
20. Personal Information
Your submission of personal information is governed by our Privacy Policy. Please review our Privacy Policy for more details.
21. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions on our site and to update information at any time without prior notice. We have no obligation to update, amend, or clarify information except as required by law.
22. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time, without notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service.
23. Changes to Terms
We reserve the right to update or change these Terms at any time. It is your responsibility to check our website periodically for changes. Your continued use of the website constitutes acceptance of those changes.
24. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply to the fullest extent permitted by law.
25. Termination
These Terms remain in effect unless terminated by either you or us. You can terminate these Terms at any time by notifying us. We may also end your access if you breach these Terms.
26. Entire Agreement
These Terms constitute the entire agreement between you and Beyond The Catwalk and govern your use of our Service.
28. Governing Law
These Terms are governed by the laws of New Zealand. Any claims or disputes related to these Terms or your use of our website or services will be subject to the non-exclusive jurisdiction of New Zealand's courts.
If you have any questions about these Terms, get in touch with us at hello@beyondthecatwalk.co.nz.